Building high-performance 3PL partnerships and processes to yield win-win outcomes, maximise customer service and reduce supply chain costs.

19 – 20 May 2008 Auckland, New Zealand
22 – 23 May 2008 Sydney, Australia
26 – 27 May 2008 Melbourne, Australia

The truly optimised 3PL structure is rare – more often than not, partnerships are plagued with inconsistencies, difficulties in contractual arrangements, cultural incompatibility, and poor communication. A gulf exists between the providers and the companies who solicit their services, which may run wide enough to ultimately lead to failure. This practical two-day training course will help you build high-performing 3PL partnerships and processes to yield win-win outcomes.

During the course, you will be given the opportunity to develop your own action plan allowing you to have a strategy to implement upon returning to your workplace. Furthermore, you will soon see how the time-tested techniques of managing a successful outsourced partnership can be used successfully on the job to strengthen the relationship between the overall organisation and your transport, logistics and warehouse operation.

Key topics:

• Starting up a world-class 3PL-run DC
• Metrics and Service Level expectations / Tracking
• Cost Plus & Gain Sharing, a win-win approach
• Structuring the 3PL contract
• Challenging the 3PL to implement best in class processes

Key features

• Build, maximise and benchmark high-performance 3PL partnerships and processes
• Bridge the gap between companies and the 3PL providers and drive change in the business relationship to attain a joint customer-focus
• Reduce supply chain costs to maintain that competitive edge
• Demystify 3PL contracts, cost-plus and gain sharing to achieve a win-win outcomes
• Discover the best approaches to integrating information technology to create efficiencies with your 3PL
• Experience world-class networking

** All ALA members are entitled to a discount of 10% when register with Ms.Esther **

For further details and brochures, please contact:

Ms. Esther Wong
Tel No: +603 2723 6736
Fax No: +612 9223 2352

Email: estherw@marcusevanskl.com